Help & Support

We're here to help! If you have any questions, concerns, or need assistance with your order or our products, please don't hesitate to reach out.

Contact Us

📧 Email (Preferred)

For the fastest and most reliable response, please contact us by email:

admin@tintroutflyco.com

We aim to respond to all emails within 1–2 business days.

📞 Phone

You can also reach us by phone during the following hours:

Monday – Friday, 12:00 PM – 5:00 PM MST

Frequently Asked Questions

Where does Tin Trout Fly Company ship?

We ship domestically across the United States.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary by location and shipping method selected at checkout.

What is your return policy?

We want you to be completely satisfied with your purchase. If you have an issue with your order, please reach out to us at admin@tintroutflyco.com, and we'll make it right.

My order arrived damaged or incorrect — what do I do?

We're sorry to hear that! Please email us with your order number and a photo of the issue, and we'll resolve it as quickly as possible.

Do you offer wholesale or bulk pricing?

Yes! If you're interested in wholesale or B2B pricing, please reach out via email, and we'll be happy to discuss options.

About Our Products

Tin Trout Fly Company designs and builds magnetic fly storage solutions, engineered for serious anglers who demand efficiency on the water. Our gear is built to last and crafted with care, handmade in Utah.

Have a product question or need help choosing the right gear? Email us — we love talking fly fishing.

The address listed below serves as our administrative office and fulfillment headquarters. We operate exclusively as an e-commerce store and do not maintain a physical retail storefront or showroom for walk-in public shopping. All orders must be placed securely through our online website. - 8305 S Bard Ln, West Jordan, Utah, 84088